Korek Telecom Reassures Customers as Iraq Moves Toward Service Suspension

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Korek Telecom has reassured customers that its services will continue after Iraq’s Communications and Media Commission announced legal steps to suspend the company’s operations.

The commission said on Sunday that Korek’s contract had expired and that it had cancelled a settlement agreement. It added that it would begin legal procedures to stop the company’s activities.

Korek’s board of directors plans to meet to discuss the decision and assess the pressure created by the regulator’s announcement.

Mazen Sirwan Barzani, Korek Telecom’s director general of communications, said that the Iraqi government could not cut services to subscribers.

He said access to communications is a basic and legitimate right. He also stressed that Korek would continue operating in the Kurdistan Region.

Barzani said the company hopes to reach a fair solution with the relevant authorities as soon as possible.

Korek Telecom also issued an official statement addressing the dispute over its financial obligations.

The company said authorities had already resolved the issue in September last year. According to Korek, the settlement followed a recommendation from the former prime minister and a decision by the Communications and Media Commission’s board.

Korek said the agreement included granting the company a fourth-generation, or 4G, licence. The licence would allow Korek to provide faster mobile internet services to customers. The latest dispute has raised concerns among subscribers about possible service interruptions.

Korek is one of the mobile telecommunications operators serving customers in the Kurdistan Region and other parts of Iraq. The company says it will continue defending its legal position while maintaining services for users.

Its management now expects further discussions with Iraqi authorities.

Customers are waiting for clarification on whether the regulator will proceed with suspension measures or whether both sides will reach a new agreement that allows Korek to continue operations without disruption.

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